Terms of Service

These Terms of Service govern your access to and use of the my store website and any purchases made through our online store. By browsing the website or placing an order, you agree to comply with these Terms.

1. Using Our Website

You may use our website for lawful shopping and informational purposes.

You must not use the website to:

Violate applicable laws or regulations
Attempt to access restricted systems or accounts
Interfere with website security or functionality
Introduce viruses, malicious code, or harmful material
Use unauthorized automated methods to collect website information
Engage in fraudulent or deceptive activity
Interfere with another customer's use of the website

We may restrict or suspend access where reasonably necessary to protect our website, customers, or business operations.

2. Product Listings

my store offers a selection of pens and related writing products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, quantities, and other listing information are accurate.

Minor differences may occur due to screen settings, photography, packaging changes, or normal product variations.

We may correct errors or update product information when necessary.

3. Product Availability

Products are offered subject to availability.

An item may become unavailable before an order is fulfilled. We may also discontinue products or limit quantities when reasonably necessary.

If we cannot fulfill an order because a product is unavailable, we will notify the customer and provide an appropriate resolution, including a refund where applicable.

4. Prices and Taxes

Prices displayed on our website are generally shown in U.S. dollars (USD).

Applicable taxes and shipping charges, if any, will be presented during checkout.

Prices and availability may change without advance notice. Changes will not affect an order that has already been successfully accepted and paid for, except where correction of an obvious error is necessary.

5. Placing an Order

When you submit an order, you are making a request to purchase the products in your cart under the terms displayed at checkout.

An order confirmation indicates that we have received your order information. It does not necessarily mean that the order has been fully accepted for fulfillment.

We may decline or cancel an order in reasonable circumstances, including payment problems, inventory limitations, suspected fraudulent activity, shipping restrictions, or significant pricing or listing errors.

6. Payment

Payment must be successfully authorized before an order can normally be processed.

The payment methods available for your purchase will be shown during checkout.

Payment transactions may be handled by independent payment providers, which may apply their own terms and security procedures.

7. Shipping

Orders are shipped according to the terms described in our Shipping Policy.

Estimated delivery times are provided for general guidance and are not guaranteed arrival dates.

Customers are responsible for providing complete and accurate delivery information during checkout.

8. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Eligible products may generally be returned within the applicable return period, subject to the condition and other requirements described in that policy.

Certain products or circumstances may have specific return restrictions where permitted by applicable law.

9. Proper Product Use

Customers are responsible for using purchased products appropriately and for following any instructions, warnings, or usage information supplied with the product.

If a product includes specific manufacturer instructions, customers should review those instructions before use.

10. Website Content

Website text, graphics, photographs, logos, page layouts, and other original materials may be protected by copyright, trademark, or other intellectual-property laws.

You may view and use the website for personal shopping purposes.

Except where permitted by law, you may not reproduce, modify, distribute, republish, or commercially exploit website content without appropriate authorization.

11. Customer Communications

If you send us feedback, questions, reviews, or other communications, you are responsible for ensuring that the information you provide is accurate and lawful.

You should not submit content that is fraudulent, abusive, unlawful, malicious, or infringes another person's rights.

We may remove or decline to publish user-submitted content where reasonably necessary.

12. Third-Party Services

Our website may use third-party services for functions such as payment processing, shipping, website hosting, analytics, security, or other operational purposes.

Third-party services may operate under their own terms and privacy policies. We are not responsible for services or content that are outside our reasonable control.

13. Website Availability

We make reasonable efforts to keep our website accessible and functional.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

Website features may occasionally be changed, suspended, or unavailable due to maintenance, technical issues, security measures, or other circumstances.

14. Limitation of Liability

To the maximum extent permitted by applicable law, my store will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or the purchase or use of products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

15. Applicable Law

These Terms are intended to be governed by the applicable laws of the State of New York and the United States, except where applicable law requires otherwise.

Nothing in these Terms is intended to remove consumer protections that cannot legally be waived.

16. Changes to These Terms

We may revise these Terms when our website, products, services, business practices, or legal obligations change.

Updated Terms will be made available on this page. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms to the extent permitted by applicable law.