This Payment Policy explains the payment methods and procedures that apply when purchasing products from my store. We aim to keep payment information clear before an order is completed.
1. Payment Options
The payment methods available for a particular order will be displayed during checkout.
Depending on availability, customers may be able to pay using major credit or debit cards, including:
-
Visa
-
Mastercard
-
American Express
-
Discover
-
JCB
-
Diners Club
Additional payment methods may be offered at checkout from time to time.
2. Order Total
Before payment is submitted, checkout will display the total amount due for the order.
The final amount may include:
-
Product prices
-
Applicable sales taxes
-
Shipping charges
-
Any other charges clearly disclosed during checkout
Customers can review the order total before confirming payment.
3. Currency
Unless otherwise indicated, prices on my store are displayed in U.S. dollars (USD).
If your bank or card account uses another currency, your financial institution may convert the transaction. Any foreign-exchange or international transaction fees imposed by your financial institution are the customer's responsibility.
4. Payment Authorization
When you complete checkout, your selected payment method may be submitted for authorization.
An order will generally proceed to fulfillment only after the required payment authorization has been successfully completed.
A pending transaction does not necessarily mean that an order has been accepted or shipped.
5. Declined Transactions
A payment may be declined because of reasons determined by the card issuer, bank, payment provider, available funds, security checks, or other transaction requirements.
If a payment cannot be authorized, you may need to select another available payment method before the order can be completed.
6. Payment Verification
For certain transactions, additional verification may be required as part of our efforts to reduce unauthorized or fraudulent purchases.
If a transaction cannot be reasonably verified, we may decline or cancel the affected order.
If payment has already been collected for an order that we cancel, any applicable refund will generally be issued to the original payment method.
7. Protection of Payment Details
Payment information is handled through the payment services available during checkout.
We generally do not store complete credit or debit card numbers or card security codes on our own systems.
Payment providers may process payment information according to their own security practices and applicable privacy policies.
8. Billing Information
Please make sure that the billing information submitted during checkout is accurate.
Incorrect billing information can cause payment authorization to fail or may result in additional verification being required.
If you believe incorrect billing information was submitted, please contact us as soon as possible.
9. Payment Confirmation
After a successful transaction, an order confirmation may be sent to the email address provided during checkout.
Please retain the confirmation for your records, particularly if you need to contact us about the order later.
10. Duplicate or Unexpected Charges
If you believe you have been charged more than once or that the amount charged does not correspond with your order, please contact us at support@bicpenser.shop.
We will review the order and available transaction information and, where appropriate, assist with resolving the issue.
11. Refunds
Approved refunds are handled according to our Refund Policy.
When a refund is issued, it is generally returned to the original payment method used for the purchase.
After we process the refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.
12. Promotional Pricing
Discount codes, promotional prices, and other offers may have specific conditions presented with the applicable promotion.
Unless otherwise stated, promotional discounts cannot be applied retroactively to orders that have already been completed.
We reserve the right to correct obvious pricing or technical errors associated with a promotion.
13. Payment Questions
If you have a question about a charge, payment authorization, or refund, please contact our customer support team.
my store
21 Burr Ave
Binghamton, NY 13903
United States
Phone: +1 516-382-5323
Email: support@bicpenser.shop .